FXPrimus was launched in 2009, with its headquarters in Cyprus. FXPrimus is an international online financial trading platform and a multi-asset broker. It provides its vast clientele access to online forex trading, commodities, energy, and indices. 

The broker also provides outstanding services through intellectual, technical, and practical assistance throughout its clients’ trading careers.

This FXPRIMUS review further explains all you need to know about this broker.

Supported Countries

FXPrimus is open to traders from and in all countries except Australia, Belgium, France, Iran, Japan, North Korea, and the United States. At the time of writing, South Africans are also excluded from FXPrimus

Customer Service Rating

This review on FXPrimus gathered that the broker has an excellent 4.4 rating based on 97 reviews on Trustpilot. This rating suggests that the broker’s vast clientele is satisfied with the quality of its services.

Many of the broker’s positive reviews suggest that its trading platform is easy to navigate, and the fees are reasonable and affordable. 

On the other hand, the few negative reviews suggest withdrawal difficulties due to the client’s preferred withdrawal method and not necessarily the broker’s trading platform. The broker’s customer support service also responded quickly to negative reviews and proffered prompt solutions to clients’ complaints.

FXPRIMUS Trading Platforms

FXPrimus provides its vast clientele with the fundamental MT4, MT5, and cTrader trading platforms. All three platforms fully enable algorithmic trading and copy trading features. Traders can use a desktop version, a lightweight web-based version, or a mobile app. 

Interestingly, traders do not need the FX Primus MT4 or MT5 plugins to update their old trading platforms. FXPrimus is one unique broker that offers its clientele a solid infrastructure that supports all trading techniques, even with proprietary tools.

The features of each platform are:

• MT4: The MetaTrader 4 platform is ideal for traders, irrespective of their trading experience. It has a user-friendly interface, comprehensive charting features, technical analysis tools, and automated trading capabilities. This FXPrimus MT4 provides Forex, Futures, Indices, Equities, and other CFD products. Another interesting feature is the platform’s accessibility in 30 different languages.
• WebTrader: The MT4 platform is also available on  WebTrader. This enables investors to easily trade online from any browser and operating system. The trader needs a steady internet connection to use the MT4 WebTrader. This platform supports all trading orders, MT4 execution modes, one-click trading, and trading history. It provides traders with 30 technical indicators, 24 graphical elements for technical analysis, nine time frames ranging from one minute to one month, and real-time quotations in Market Watch.
• MT5: The MetaTrader 5 platform combines a highly customizable user interface with a dynamic trading environment. Traders can access learning tools for CFDs, stocks, and futures contracts. Compared to the MT4 platform, the MT5 platform has 12 extra time frame charts, a Multi-Threaded Strategy Tester for Expert Advisors (EAs), and eight additional technical indicators.
• cTrader: This is the perfect trading platform for novice and experienced traders. It is apt for scaling through the financial market, with solid risk management, quick execution, and market analysis tools. This platform is especially suited for first-time traders because of its extensive transaction analysis and strong risk management measures.

Trading Denominations

The six trading denominations on the FXPrimus are USD, EUR, SGD, GBP, PLN, and HUF.

Company Structure

FXPRIMUS is a CySEC-regulated broker that provides one of the safest online trading platforms in the forex market. The broker maintains its confident place on major trading platforms by continuing to establish new data security standards across its trading platforms.

FXPrimus is based in Limassol, Cyprus, but provides its distinctive services to clients worldwide. This exchange platform lets clients access Forex, CFDs, trading data, and training tools

FXPRIMUS Licenses and Regulatory Compliance

FXPRIMUS is regulated and monitored by reputable financial regulatory agencies and the Markets in Financial Instruments Directive (MiFID). To guarantee its clientele the safety of its trading platform FXPrimus has earned the regulatory license of 3 regional regulators. They are:

• Financial Service Conduct Authority: FXPrimus is regulated in South Africa by the FSCA with license number 46675.

• Cyprus Securities and Exchange Commission: FXPrimus is regulated in its Cyrus by the CySEC with license number 261/14.

• Vanuatu Financial Services Commission: FXPrimus is regulated in Vanuatu with license number 14595.

FXPRIMUS Customer Support

FXPrimus offers its clients 24/7 customer support services. The broker’s customer support service is available via email, the broker’s website, and chat apps such as WhatsApp, WeChat, Zalo, Line, and Telegram. 

Please note that the broker’s website customer support is only available on working days. Another feature worth noting is its availability in 3 languages; English, Arabic, and Chinese.

Aside from FXPrimus’ website language features, other customer support platforms, live chat, email, and phone are available in English, Spanish, Indonesian, Chinese, Thai, Vietnamese, Hungarian, and Malaysian. This demonstrates FXPRIMUS’s excellent customer support team and its desire to meet the needs of its clients by providing communication with traders in their native language.

FXPRIMUS Customer Protection

• Regulation: A regulatory license is proof of credibility, and FXPrimus has won this status in several regions. The CySEC, FSCA, and Vanuatu Financial Services Commission license the broker.
• Negative balance protection: FXPRIMUS offers Negative Balance Protection to all clients, ensuring that losses do not exceed the account manager’s balance.
• Top-Tier Liquidity: FXPrimus affords its clientele access to a substantial quantity of liquidity offered by top-tier international banks and brokers.
• Third-party monitoring: FXPrimus sets new standards for its clients’ investment safety by collaborating with Boudica Customer Trust to enable third-party monitoring of client withdrawals and detecting irregularities as quickly as possible.

Trading Information

With over 130 tradable assets, FXPrimus maintains a vast repertoire of assets offering its clientele the industry’s finest coverage. Hence, the MY Primus market is ideal for traders who prefer a small number of liquid trading products. 

The FXPrimus broker has its unique trading hours (GMT +3) itemized in the table below:

Leverage on FXPRIMUS

FXPrimus offers a maximum leverage of 1:1000 in the Prime Cent, Classic, and Pro accounts and 1:500 in the Primus Zero account. 

According to CySEC regulations, Forex traders on this platform must have a maximum Forex leverage of 1:30.

Deposits and Withdrawals

FXPrimus covers all deposit and withdrawal fees; however, third-party fees may apply depending on the payment processor. While the minimum deposit for specific payment methods is as low as $15, the minimum withdrawal for all payment methods is $100. 

Deposits

Processing timeframes for e-wallets range from five minutes to five working days for wire and local transactions.

Bank wires are accessible in USD, EUR, SGD, GBP, PLN, HUF, ZAR, and BRL. MYR, IDR, VND, and THB. The USD, EUR, SGD, GBP, PLN, and HUF can be deposited via credit/debit cards and e-wallets. 

Withdrawals

Withdrawals are only available to verified trading accounts within a processing time frame of Monday through Friday between 07:00 and 21:00 (GMT+2). Withdrawals are processed within 2-5 days for bank transfers. The minimum withdrawal is $100. 

The currencies available for withdrawal on FXPrimus are the USD, EUR, SGD, GBP, PLN, and HUF. Local bank transfers in MYR, IDR, VND, and THB are processed within 24 hours. The minimum withdrawal in this regard is $50.

Visa/MasterCard withdrawals on FXPrimus are processed within 5 minutes. The minimum withdrawal in this regard is $100. The currency options include USD, EUR, SGD, GBP, PLN, and HUF.

For e-wallets, the minimum withdrawal is $100. UnionPay (CNY) and Bitpay (euro and USD) withdrawal applications are processed within 24 hours.

Withdrawals on Neteller, Skrill, giroPay, Itau, and ecoPayz take 5 minutes to process. Withdrawal currencies for Neteller include USD, EUR, GBP, PLN, and HUF, whereas Skrill accepts USD, EUR, SGD, GBP, PLN, and HUF. Please note that Clients can only withdraw euros via giroPay, Itau, and ecoPayz, as well as USD and IDR via Fasapay.

FXPRIMUS Trading Education and Training

FXPrimus is an execution-only broker that does not provide typical training materials. However, FXPrimus maintains its competitive edge with a well-designed trading platform designed for expert high-frequency traders with prior trading experience.

The FXPrimus broker still makes efforts to welcome first-time traders with short videos and texts. The broker provides eleven video lessons to help new traders through the account opening process, verification, and financing. The videos include an easy guide on installing the MT4 trading software and the sign-up process.

Primus tutorial texts are well-written as easy guides to learning the fundamentals of trading. Traders are encouraged to augment their trading knowledge with reliable online third-party materials.

Conclusion

From our FXPrimus broker review, it’s safe to conclude that the broker is in a class of its own. FXPrimus, as a multi-asset trading platform, offers its clientele over 130 tradable assets. FXPRIMUS is a safe and simple platform licensed by CySEC, FSCA, and the Vanuatu Financial Services Commission.

FXPrimus also provides a comprehensive range of services with access to several markets. It offers its clientele access to over 120 trading pairs in many markets and a gold trading platform. 

The brokers’ online platform is user-friendly and trustworthy. It offers a $50,000 demo account manager to allow traders to gain hands-on experience. Deposits and withdrawals are quickly processed and safe. From its quality of service, it is evident that the FXPrimus Team is committed to serving its clientele. Sign up on the FXPrimus and enjoy amazing discounts and trading bonuses.