easyMarkets, headquartered i...
easyMarkets, headquartered in Limassol, Cyprus, is an online trading platform founded in 2001. Since its inception, the broker has focused on providing its traders access to multiple financial markets, including forex, commodities, and cryptocurrencies.
The broker further offers its clientele advanced risk management tools, guaranteed stop-loss orders, and unique features such as DealCancellation and Freeze Rate. easyMarkets certainly understands the needs of its clientele in a volatile ecosystem called the financial market.
Supported Countries
easyMarkets supports traders from over 150 international countries, making it one of the most widely accessible brokers globally. The broker’s reach spreads to Australia, European Union member states, Asia, Africa, and the Middle East.
Despite easyMarkets’ international reach, however, there are countries where easyMarkets is not authorized to operate due to regulatory restrictions.
Restricted countries include Afghanistan, Belgium, Burundi, Cambodia, Canada, Chad, Cuba, Democratic Republic of Congo Equatorial Guinea, Guinea Bissau, Haiti, Iran, Iraq, Israel, Libya, North Korea, Republic of Congo (Brazzaville), Somalia, South Sudan, Sudan, Syria, Turkmenistan USA, Venezuela, and Yemen.
Customer Service Rating
EasyMarkets is rated an excellent broker on Trustpilot with 4.6 average ratings of 1502 reviews. The positive reviews centered around the broker’s swift and professional customer support.
Many traders shared their experiences to describe how professional the customer support unit was in answering their questions and helping to resolve their issues. Some traders also applauded the broker for its transparency and growth.
On the other hand, the negative reviews were offshoots of withdrawal hitches. Some traders reported missing bonuses, an inability to withdraw bonuses, and general withdrawal challenges.
It’s a good thing the broker has an effective customer support network; traders can lodge these complaints to the customer support unit and patiently follow their instructions afterward.
easyMarkets Trading Platforms
easyMarkets reviews reveal that the broker grants its users access to five different trading platforms: the easyMarkets web-based platform, the easyMarkets mobile app, TradingView, MetaTrader4, and MetaTrader5. Traders can select the platform that best fits their trading preferences and style. The features of each of these platforms are discussed below.
- easyMarkets’ web-based platform: With any internet-enabled device and an internet connection, traders can access the user-friendly easyMarkets web-based trading platform from anywhere. This platform grants users access to a variety of trading instruments as well as additional features like a market sentiment indicator, a freeze rate option, and the unique dealCancellation feature. The platform’s user-friendly interface makes it simple for traders to navigate and execute transactions.
- easyMarkets Mobile App: This platform offers traders the same range of trading instruments and risk management tools as the web-based platform. This app provides a commendable trading experience. It is accessible for mobile trading on iOS and Android. Users can access several unique features and tools on this app to boost their trading experience and complete transactions quickly and efficiently.
- TradingView: Traders wishing to trade on Tradingview can now use their easyMarkets accounts. On the easyMarkets TradingView, traders can exchange their ideas and trading methods. This platform is an excellent tool for researching, charting, and screening any instrument that is only available on easyMarkets’ trading platform.
- MetaTrader4: easyMarkets provides MT4 with excellent trading conditions and customer service available to all easyMarkets users. This platform offers traders a comprehensive range of trading orders, analytics with technical indicators, graphical objects, and flexibility to close and modify existing orders. Traders may use the MT4 app to work anywhere, even though it has significantly less capability than the desktop versions.
- MetaTrader5: Although the easyMarkets MT5 trading platform and MT4 are relatively similar, MT5 offers some significant improvements over MT4. These include quicker processing times, more sophisticated chart indicators, and an integrated economic calendar.
Trading Denominations
Across easyMarkets platforms, traders can only utilize 18 base currencies. These currencies include EUR, AUD, CAD, CHF, SGD, CNY, CZK, JPY, NZD, GBP, PLN, TRY, HKD, NOK, SEK, ZAR, MXN, and BTC.
Traders can deposit, withdraw, or pair from these base currencies for exchange purposes. As long as traders can access these currencies, they can use them to suit their specific needs and trading styles.
Company Structure
easyMarkets is a financial institution with a strong international presence. In addition to its headquarters in Limassol, the Cyprus broker has other offices in Sydney, Australia. easyMarkets also has a marketing office in Shanghai, China. The broker is doing the most to ensure its presence in as many regions as possible, and this is part of its efforts to increase its popularity and clientele.
Another easyMarkets bonus is its management team—the team in charge of the daily operations and organization of the company. The team consists of seasoned financial experts with in-depth knowledge and experience in online trading. The quality of their work is reflected in the quality of services rendered by the broker across its trading platform.
easyMarkets Licenses and Regulatory Compliance
This easyMarket review affirms that the broker is well-regulated and licensed by multiple reputable financial authorities. Its strong commitment to regulatory compliance births its high level of transparency.
The broker provides traders with a safe and secure trading environment and fairness in all its operations, particularly trading conditions, pricing, fees, and commission.
The regulatory authorities that license easyMarkets include;
- The Cyprus Securities and Exchange Commission (CySEC); easyMarkets is regulated by CySEC under license number 079/07. This regulatory authority oversees the operations of the company in the European Union.
- The Australian Securities and Investments Commission (ASIC): easyMarkets is regulated by ASIC in Australia under the license number AFS number 246566. ASIC oversees the financial operations of easyMarkets in Australia.
- The Financial Services Authority (FSA): easyMarkets is regulated by FSA under the license number SD056 in regions outside Australia and the European Union.
- Financial Services Commission of the British Virgin Islands (FSC BVI): easyMarkets is regulated by FSC BVI under the license number SIBA/ L / 20/1135.
easyMarkets Customer Support
easyMarkets provides its clientele with a devoted customer support team that works around the clock to help traders make timely transactions and resolve technical issues. EasyMarkets.com customer support is reachable on various chat tools across its platforms, email, phone, easyMarkets.com official social media platforms, and website.
easyMarkets’ customer support desk operates on a 24/5 basis, meaning they can be contacted at any time of the day, all week long, across all available platforms. According to easyMarkets.com customer reviews, the easyMarkets’ customer support desk is available in different languages, such as Chinese, German, Spanish, Arabic, Polish, and English. Hence, traders can easily access customer support in their preferred language.
easyMarkets Customer Protection
The safety and security of its traders is a top priority at easyMarkets. As a result, the broker prioritizes client protection by implementing several security measures to protect their assets and personal data. Some of these security measures include:
- Effective Authentication and Encryption: easyMarkets protects its clients’ financial and personal information by employing security features such as two-factor authentication and SSL encryption. These measures ensure that third parties cannot access traders’ accounts or personal data registered on the broker’s platform.
- Negative Balance Protection: This has become an essential part of trading, judging by the recent fluctuations in the Forex market and the unpredictability of trading decisions. easyMarkets affords its clientele negative balance protection to ensure traders can only lose what they have left in their accounts.
- Full Compliance with Regulations: EasyMarkets is subject to several financial regulatory bodies, including CySEC, ASIC, FSC BVI, and the FSA. To safeguard the interests of traders, these regulatory authorities ensure that easyMarkets adheres to stringent market rules and regulations, which include transparency of financial records.
- Segregated Accounts: EasyMarkets keeps customer funds distinct from corporate assets in segregated accounts for each client. In the improbable scenario of the company’s collapse, this offers traders an additional layer of security.
- Tools for Risk Management: In reducing trading risks, easyMarkets offers its traders several risk management tools across its trading platforms. This easyMarkets.com review encourages traders to utilize these risk management tools as enjoying their maximum benefit is subject to the trader’s use and not solely dependent on the broker.
Trading Information
easyMarkets offers a wide range of financial instruments, giving its users numerous options. These options allow them to trade in different markets and diversify their investment portfolios.
Leverage on easyMarkets
On EasyMarkets, traders have access to leverage. However, this leverage will vary depending on location and the trading assets.
Retail traders registered with Easy Forex Trading LTD in the European Union or the United Kingdom have access to a leverage of 30:1 for major currency pairs and 20:1 for minor currency pairs. This is so because easyMarkets is under the Cyprus Securities Exchange Commission (CySEC) regulation.
The only exception to the easyMarkets leverage rule is if the user qualifies as a professional trader. In such cases, the available leverage would be up to 200:1 on Webtrader or up to 400:1 on the MT4 platform. It’s important to note that leverage is always available for up to a maximum of 30:1 for traders registered with Easymarkets PTY LTD per ASIC regulations.
Deposits and Withdrawals
easyMarkets permits various methods for depositing and withdrawing funds across its platforms. These methods include bank transfer, credit, debit, online cards, and eWallets.
However, the availability of deposit and withdrawal methods may vary depending on the trader’s location. The minimum deposit also depends on the type of account. Please note, that this review has discovered that easyMarkets doesn’t charge any fees when traders fund or withdraw from their accounts.
Deposits
Method |
Processing Time |
Fee |
Credit/Debit card |
Instant |
Free |
eWallets |
Instant |
Free |
Bank Wire Transfer |
1 – 2 working days |
Free |
Online banking (Local Bank Transfer) |
3 – 5 working days |
Free |
Withdrawals
Method |
Processing Time |
Fee |
Credit/Debit card |
Instant |
Free |
eWallets |
Instant |
Free |
Bank Wire Transfer |
1 – 2 working days |
Free |
Online banking (Local Bank Transfer) |
3 – 5 working days |
Free |
easyMarkets Trading Education and Training
easyMarkets offers a range of educational resources and training tools to help traders improve their trading knowledge and skills. However, these materials are primarily geared toward new traders.
The educational resources on the easyMarkets platform are in six sections. They are tagged:
- Getting Started
- Discover Series
- Free eBooks
- Knowledge Base
- Economic Indicators
- Trading Glossary and FAQ
These educational resources are best for beginners to understand the basics of trading. These resources can also help seasoned traders to refurbish their knowledge of the basics of trading. But they are not enough to learn more technical training subjects.
Conclusion
easyMarkets is a well-established forex broker that provides traders with a user-friendly platform and a range of trading instruments. With over 20 years of experience in the industry, easyMarkets has earned a reputation as a trusted broker.
easyMarkets affords its clientele flexible alternatives for depositing and withdrawing money and competitive trading conditions. While they cover a variety of subjects, the training materials are mainly targeted at new traders. This easyMarkets review concludes that easyMarketis an excellent choice for traders of all levels.