ActivTrades is an established online forex and STP broker that has been providing trading services since 2001. With a reputation for reliability and high-quality customer service, ActivTrades has attracted a loyal following of traders worldwide. 

The ActivTrades app, called ActivTrader, is also available for traders who prefer to trade on the go. The broker also offers a range of trading platforms, including the popular MetaTrader 4 and MetaTrader 5 platforms and their proprietary trading platform, ActivTrader. 

The ActivTrader platform is designed to offer traders an intuitive and easy-to-use trading experience with advanced charting tools and a range of trading features. Part of its offering is a mobile trading app that allows traders to manage their accounts and stay connected to the markets. 

With a wide range of assets available for trading, ActivTrades caters to traders of all levels and trading styles. This ActivTrades review will provide an overview of the critical features of this broker to help traders decide if it is the right choice for their trading needs.

Supported Countries

ActivTrades is a UK-based online forex and CFD broker that supports clients from over 140 countries worldwide. Some of the countries where ActivTrades accepts clients include United Kingdom, Germany, France, Italy, Spain, Portugal, Poland, Turkey, China, Japan, Australia, Canada, Brazil, Argentina, South Africa, Switzerland, Sweden, Norway, Denmark, Finland, Austria, Belgium, Netherlands, Ireland, Luxembourg, Greece, Czech Republic, Hungary, Slovakia, Romania, Bulgaria, Croatia, Slovenia, Serbia, Bosnia and Herzegovina, Montenegro, Macedonia, Albania, Kosovo, Ukraine, Russia, Belarus, Kazakhstan, Uzbekistan, Azerbaijan, Georgia, Armenia, Moldova, Latvia, Lithuania, Estonia, Cyprus, Malta, Iceland, Monaco, Andorra, San Marino, Liechtenstein, Vatican City, Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines, India, Pakistan, United Arab Emirates, Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, Afghanistan, Angola, Antigua and Barbuda, Bahamas, Bangladesh, Barbados, Belize, Benin, Bhutan, Bolivia, Botswana, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Costa Rica, Cuba, Democratic Republic of the Congo, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini (formerly Swaziland), Ethiopia, Fiji, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iran, Iraq, Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, North Korea, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Mexico, Federated States of Micronesia, Mongolia, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, and Nigeria.

However, Activtrades don’t allow residents of the United States and Canada to trade with them due to regulatory restrictions. 

ActivTrades also supports clients in multiple languages, including English, German, French, Italian, Spanish, Portuguese, Polish, Chinese, and Arabic. The broker’s website and trading platforms are available in these languages, providing traders with a user-friendly and localized trading experience.

Customer Service Rating

ActivTrades has built a reputation for providing excellent customer service, as evidenced by a Trustpilot score of 4.4 out of 5 based on over 600 reviews. 

The ActivTrades reviews consistently praise the broker for its efficient and friendly customer support, with many traders highlighting the prompt response times and knowledgeable staff and some reviews pointing to the negative part of ActivTrades. 

Some of the reviews mention that ActivTrades customer service agents are readily available to assist traders with any questions or concerns through live chat, email, or phone. Reviews also praise the broker’s educational resources. 

Overall, ActivTrades’ commitment to providing top-notch customer service has earned it a loyal following among traders, making it a popular choice for those seeking a reliable and responsive brokerage service.

ActivTrade Trading Platforms

ActivTrades provides a range of trading platforms to cater to the needs of its diverse client base. Here are the key features of each of the platforms:

• ActivTrades: This is ActivTrades’ proprietary trading platform that is designed specifically for the broker’s clients. It is available as a web-based platform and can be accessed from any device with an internet connection. ActivTrader offers a user-friendly interface with customizable charts and trading tools. It also includes an economic calendar, live news feed, and real-time market analysis to help traders make informed trading decisions.

• MetaTrader 4: This is one of the most popular trading platforms in the industry, and ActivTrades offers it to clients as a desktop and mobile application. MetaTrader 4 is known for its advanced charting capabilities, automated trading options, and extensive library of technical indicators. The platform also supports multiple order types, including market, limit, stop, and trailing stop orders.

• MetaTrader 5: This is available to ActivTrades’ clients as a desktop and mobile application. MetaTrader 5 offers more advanced features than its predecessor, including a wider range of order types, improved charting capabilities, and an economic calendar that displays news events in real-time. The platform also supports automated trading through the use of expert advisors (EAs).

Trading Denominations

ActivTrades offers trading accounts in several different currencies, including USD, EUR, GBP, CHF, and JPY. These currencies are used for both deposits and withdrawals from the trading account. The choice of currency for the account can be made during the account opening process, and it is recommended to choose a currency that is convenient for the trader and matches their local currency. 

ActivTrades also offers a multi-currency account option, which allows traders to hold funds in multiple currencies at the same time, and to easily transfer funds between these currencies without incurring additional fees. This can be useful for traders who conduct business in different currencies or who want to take advantage of fluctuations in exchange rates.

Company Structure

ActivTrades is a London-based brokerage company that offers online trading services for various financial instruments to retail and professional clients. The company is regulated by the Financial Conduct Authority (FCA). ActivTrades provides trading services in over 140 countries, with a reputation for reliability, speed, and security. The company’s slogan is «ActivTrades: Your trusted broker,» which is reflected in its 4.4/5 Trustpilot score based on 600+ reviews.

The company structure includes a board of directors, which oversees the business’s day-to-day operations. The company has over 100 employees, including support staff, sales personnel, and traders. ActivTrades is a member of the Financial Services Compensation Scheme (FSCS), which protects clients’ funds up to £85,000 in the event of the company’s insolvency.

The broker strives to always offer their clients transparency, reliability, and safety. Therefore, the company’s management team is highly experienced in the financial industry and is committed to providing excellent customer service. 

ActivTrades’ regulatory compliance ensures that clients’ funds are held in segregated accounts and are never mixed with the company’s operational funds. This means that in the unlikely event of ActivTrades’ bankruptcy, clients’ funds will be returned to them without delay.

ActivTrade Licenses and Regulatory Compliance

The company is authorized and regulated by the UK’s Financial Conduct Authority (FCA) with license number 434413. The FCA is one of the most respected regulatory bodies in the world, and its oversight ensures that ActivTrades operates transparently, fair, and securely. 

In addition to FCA regulation, ActivTrades is also regulated by the Securities Commission of The Bahamas, with license number SIA F217. This enables the company to offer its services to clients in other countries.

ActivTrades fully complies with all regulations, including the European Securities and Markets Authority (ESMA) regulations, which govern leveraged trading in the European Union. 

The company also adheres to Anti-Money Laundering (AML) regulations designed to prevent money laundering and terrorist financing. ActivTrades’ compliance with all regulatory requirements demonstrates its commitment to maintaining the highest integrity, transparency, and client protection standards. 

ActiveTrade Customer Protection

ActivTrades takes customer protection seriously, and they have implemented various measures to ensure that their clients’ funds and personal information are secure. Here are some of the ways ActivTrades protects its customers:

• Segregated Accounts: ActivTrades segregates its clients’ funds from its funds in top-tier banks, ensuring that customers’ funds are protected in the unlikely event of the company’s insolvency.
• Negative Balance Protection: ActivTrades offers negative balance protection, meaning clients cannot lose more than the deposited funds.
• Privacy and Security: ActivTrades uses advanced security measures to protect its clients’ personal and financial information. This includes two-factor authentication, SSL encryption, and regular security audits.

Trading Information

ActivTrades provides a comprehensive set of trading information for its clients. These include Trading Instruments and Trading Education and Training. ActivTrades offers trading in various financial instruments including forex, indices, commodities, cryptocurrencies, and shares. 

The minimum trade size for forex is 0.01 lots (micro lots), and the maximum trade size is 50 lots. For indices, cryptocurrencies, commodities, and shares, the minimum trade size is 0.1 lots, and the maximum trade size is 10 lots. Traders can choose between fixed and variable spreads depending on their trading strategy and preference. 

Leverage on ActiveTrade

At ActivTrades, traders can access high leverage on their trades. The maximum leverage offered varies depending on the financial instrument being traded, with forex pairs offering leverage of up to 1:400 and indices and commodities offering up to 1:200. It is important to note that while leverage can amplify potential profits, it also increases the potential risk of losses. 

Deposits and Withdrawals

Deposits

ActivTrades offers various methods of depositing funds into your trading account, which include bank wire transfers, credit/debit cards, Skrill, Neteller, Sofort, and Trustly. The minimum deposit amount is $/€/£100, and ActivTrades charges no deposit fees. The deposit process is straightforward and can be done directly from your trading account dashboard.

Withdrawals

ActivTrades provides different withdrawal methods, which includes bank wire transfer, credit/debit cards, Skrill, Neteller, Sofort, and Trustly. The processing time for withdrawals depends on the withdrawal method, with e-wallet withdrawals being the fastest, taking less than 24 hours to process. Bank wire transfers can take up to five business days to process. ActivTrades does not charge withdrawal fees; however, third-party fees may apply.

ActivTrades Trading Education and Training

ActivTrades offers a variety of educational resources to traders of all levels. The broker’s education center includes videos, webinars, eBooks, and articles that cover a wide range of topics, such as trading strategies, technical analysis, and risk management. These materials are free and available to both demo and live account holders. Additionally, ActivTrades offers regular webinars hosted by market experts, which allow traders to ask questions and learn from experienced professionals. The broker also has a section on their website dedicated to trading basics, which is perfect for beginner traders who want to know the fundamentals of trading.

Conclusion

After reviewing ActivTrades, it is clear that the company is a reliable and trustworthy online trading platform. With its strong regulatory compliance and customer protection, traders can rest assured that their investments are in good hands. ActivTrades offers a wide range of trading instruments and flexible leverage options, making it an attractive choice for novice and experienced traders.

In addition to its solid trading offerings, ActivTrades also provides extensive educational resources and a responsive customer support team. This demonstrates the company’s commitment to helping its clients succeed in their trading endeavors. The point here is that ActivTrades is an excellent option for anyone looking to enter the world of online trading or for those seeking a new trading platform. With its advanced technology and outstanding customer service, it is easy to see why ActivTrades has received such positive reviews from traders worldwide.